I recently purchased a brand new T-Roc from Van Mossel Esplanade and couldn’t be happier with the entire experience. From the moment I walked into the showroom, I felt genuinely welcomed and looked after. Dan was absolutely incredible throughout the whole process. He took the time to explore every option with me, answered every question (and I had a lot!), and never once made me feel rushed or pressured into making a decision. Nothing was ever too much trouble, and he went above and beyond to make sure I found the right car and specification for my needs. His knowledge of the vehicles was excellent, and he explained everything clearly, making what could have been an overwhelming experience feel exciting and enjoyable. The handover of my new T-Roc was fantastic too. It’s clear that customer service is a real priority at Van Mossel Esplanade. Buying a brand new car is a big decision, but thanks to Dan, Brendan and the team, it was a genuinely enjoyable experience from start to finish. Their professionalism, honesty, patience and attention to detail were second to none. I would highly recommend Van Mossel Esplanade to anyone looking for a new car, and if you get the chance to deal with Dan, you’re in excellent hands. Thank you for making such an exciting purchase even more special – I absolutely love my new T-Roc!

They were very friendly on the phone. Contacted me a few days before my appointment just to remind me. On arrival for service of car, again friendly, said I could stay and wait in comfort with a coffee. The showroom itself is large , modern, clean with a good selection of cars. The rest room is clean. A very professional place.

I had a great experience purchasing my new Polo GTI through Van Mossel Esplanade. Matthew King was professional, helpful, and made the whole process smooth and straightforward from start to finish. His communication and attention to detail really stood out, and he made the experience stress-free. I’m very happy with the service I received and would highly recommend Matthew and the team to anyone looking to buy a car.

I can’t thank Dan enough for how accommodating and helpful he was throughout the process of buying my new car. As a driving instructor, I appreciate that I may not be the easiest customer, as I have specific needs and requirements for a car that I use for work every day. However, Dan went above and beyond to listen to my requests, understand my needs and do everything he could to make sure I was happy with my new car. Nothing was too much trouble, and I really appreciated his patience, flexibility and willingness to go the extra mile. It made the whole experience so much easier and more enjoyable. Thank you, Dan, for your excellent customer service and for making sure my needs were taken seriously. I wouldn’t hesitate to recommend him!

I can’t recommend Kyle highly enough. From start to finish, he made the whole car-buying process as easy and stress-free as possible. He was never pushy or trying to force a sale, and instead took the time to understand exactly what we wanted and helped us find the right car. Communication throughout was excellent – he kept us updated every step of the way and was always quick to answer any questions. We did encounter a few bumps along the way, but Kyle handled everything professionally and always had our best interests at heart. He genuinely went above and beyond to make sure we ended up with the car we wanted. A fantastic experience from start to finish – thank you, Kyle!