Recall Check

Recall Check

Your safety is our priority

Check if your vehicle has been recalled

Recalls are very rare, but your safety and peace of mind means a lot to us. If there is a problem and you need to get your car fixed or replaced by a manufacturer, at Van Mossel Esplanade we’ll help you to do so.

Key reasons to check for car recalls include:

  • Safety Assurance: Recalls often address critical defects that can cause accidents or injuries.

  • Free Repairs: Manufacturers must repair recalled parts at no cost to you.

  • Protect Resale Value: Unresolved recalls can significantly lower a car's resale value.

  • Insurance & Compliance: An outstanding, ignored recall could lead to issues with insurance claims if an accident occurs.

  • Identify Hidden Faults: Recalls address issues that might not be obvious to the driver but affect performance or safety.

To find out if a vehicle you own has been affected in anyway, or if you want to know more about a recall you’ve heard about, then please use our contact form below and one of our dedicated team will be in touch.

Check for a recall
Andrew Lean CEO - Van Mossel Automotive Group UK

Your Feedback Matters

"For over 78 years, Van Mossel Automotive Group has been built on a foundation of hospitality and outstanding service.

I am passionate about, and committed to, delivering an exceptional experience for every customer who visits one of our businesses in the UK, Channel Islands or Isle of Man. Of course, things may sometimes go wrong and on these occasions, I want to ensure that resolution is smooth and swift.

If you're unhappy with anything we've done, or want to share a positive experience, please let me know by using the contact button below. Every piece of feedback, good or bad, helps us learn, improve, and ultimately deliver the world-class experience our customers deserve.

May I personally thank you for your valued business"

Andrew Lean
CEO - Van Mossel Automotive Group UK

Contact Andrew Lean CEO

Van Mossel IOW Limited Trading as Van Mossel Esplanade, Esplanade Volkswagen, Esplanade Mercedes-Benz, Esplanade CUPRA Isle of Wight, Esplanade SEAT Isle of Wight, Esplanade Skoda, Esplanade Volvo and Esplanade Buzz Centre is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm Van Mossel IOW Limited Trading as Van Mossel Esplanade to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

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